Frequently Asked Questions

1. How long does it take to build a shredder box?

Building a shredder box typically takes about 2 weeks. Once completed, we will ship it and provide you with a tracking number.

2. How long does it take to build a complete shredder machine?

A fully assembled shredder machine takes approximately 3 weeks to build before it is ready for shipping.

3. Do you provide tracking information after shipping?

Yes! Once your order is shipped, you will receive a tracking number so you can monitor its delivery status.

4. What materials can your shredder machines process?

Our shredders are designed to recycle materials like plastic bottles, other plastics, cardboard, and circuit boards.

5. Can I build my own shredder machine using your kits?

Absolutely! We offer DIY shredder kits with all the necessary parts and instructions to help you assemble your own machine.

6. Do you provide guidance on wiring and motor connections?

Yes! We help customers with motor connections, wiring instructions, and part compatibility to ensure a smooth setup.

7. How can I track my order if I lose my tracking number?

No problem! You can contact us directly for order tracking assistance, or use our automated chat service available on our homepage.

8. Do you sell replacement parts for shredders?

Yes, we sell individual shredder parts, including blades, motors, and other components for repairs or upgrades.

9. Are your shredder machines customizable?

Yes, we can discuss customization options based on your specific shredding needs. Contact us to explore possibilities.

10. How do I get in touch if I have questions about my machine?

You can reach out via email, phone, or our automated chat service on our homepage for any support or inquiries.

11. Are you responsible if I misuse the shredder machine?

No, we are not responsible for improper use of the shredder machine. Our machines must be operated according to the provided instructions and safety guidelines.

12. What safety precautions should I take when using the shredder?

Always wear protective gear, such as gloves and safety glasses, and ensure that you are following proper operating procedures. Keep hands and loose clothing away from moving parts.

13. What is your liability policy regarding injuries or accidents?

Our machines are designed for safe operation, but they must be used correctly. We assume that all buyers are familiar with the risks involved. By purchasing, you agree that use of the machine is at your own risk, and we are not liable for any injuries or accidents.

14. Do you provide training on how to operate the shredder safely?

While we provide basic instructions and guidance, we do not offer hands-on training. We strongly recommend that buyers research proper shredder operation and safety procedures before use.

15. Do you offer refunds or replacements if an accident occurs due to misuse?

No, we do not provide refunds or replacements for products that have been damaged due to misuse, improper handling, or failure to follow safety precautions.